Frequently Asked Questions

We work on all vehicle makes and models including cars, trucks, SUVs, vans, and commercial vehicles. Our team has extensive experience with domestic brands (Ford, Chevrolet, Dodge) and import vehicles (Toyota, Honda, BMW, Mercedes). Whether your vehicle is new or older, we adapt our approach to ensure proper integration of accessories and modifications while maintaining vehicle reliability.

Installation times vary significantly based on project complexity. Simple accessories like floor mats or basic lighting typically take 2-4 hours. Comprehensive projects such as custom interior modifications or complete audio system installations can take 1-3 days. Performance upgrades usually require 1-2 days depending on the extent of modifications. We provide detailed timelines during your initial consultation and keep you updated throughout the process.

Yes, we offer mobile installation services for select accessories and locations within our service area. This is particularly convenient for fleet services, simple accessory installations, and when bringing your vehicle to our facility is not practical. Mobile services are available for items like running boards, tonneau covers, basic lighting, and some interior accessories. Complex installations requiring specialized equipment are performed at our facility.

We primarily serve Michigan and surrounding regions, with our main facility located at 53180 Delong Rd. Our mobile services extend throughout the greater Michigan area. For fleet services and large commercial projects, we can coordinate installations at your location. Contact us to discuss service availability for your specific location, as we often accommodate special requests for significant projects.

Our pricing is based on three main factors: component costs, installation complexity, and customization level required. We source premium quality parts and materials, which affects component pricing. Labor costs reflect the skill level and time required for proper installation. Custom work requires additional planning and precision, which is reflected in the final quote. We provide detailed estimates that break down all costs, ensuring complete transparency before work begins.

Yes, we provide flexible payment options for projects over $2,000. Available options include installment plans, where you can split payments over 3-6 months, and extended payment schedules for fleet projects. We also accept multiple payment methods including cash, check, credit cards, and bank transfers. Financing terms vary based on project scope and customer qualifications. Contact us to discuss payment arrangements that work with your budget.

No, we maintain completely transparent pricing with no hidden fees. Our quotes include all costs: parts, labor, taxes, and any applicable fees. The only potential additional costs would be for changes you request after work has begun, which we always discuss and approve with you first. We believe in honest pricing and provide detailed estimates that clearly outline every aspect of your project cost.

Yes, all estimates are provided in writing and include detailed breakdowns of parts, labor, timeline, and total costs. Written estimates are valid for 30 days and serve as the basis for our service agreement. This documentation protects both parties and ensures clear communication about project scope and expectations. We encourage customers to review estimates carefully and ask questions before proceeding.

Modifications can potentially affect vehicle warranty coverage, but this depends on the specific modification and manufacturer policies. We use professional installation techniques that minimize warranty concerns and can often work with your dealership to address any issues. Many accessories and modifications do not void warranties when properly installed. We recommend discussing warranty implications with your dealer before major modifications and can provide documentation of professional installation when needed.

Absolutely. Comprehensive system testing is a standard part of our installation process. We test all modified or newly installed components to ensure proper operation, check for any error codes or system conflicts, verify that existing vehicle systems continue to function correctly, and conduct road tests when appropriate. You receive a detailed walkthrough of all installed systems before taking delivery of your vehicle.

We provide comprehensive post-installation support and stand behind our work. If issues arise related to our installation or components we provided, we will diagnose and resolve them at no charge during the support period. We maintain detailed installation documentation and can quickly identify and address any concerns. Our goal is complete customer satisfaction, and we work diligently to resolve any issues that may occur.

Yes, most modifications can be removed or reversed if necessary. We maintain detailed documentation of original components and installation processes, which facilitates removal when needed. Some modifications like custom paint or irreversible body modifications cannot be completely undone, which we discuss during consultation. Removal services are available for an additional fee, and we can often restore vehicles to near-original condition.

Our process begins with an initial consultation where we discuss your needs, assess your vehicle, and develop customized solutions. Next, we create detailed project plans including component selection, timeline, and pricing. Once approved, we schedule installation and order any necessary parts. During installation, we maintain communication about progress and conduct thorough testing before delivery. Finally, we provide system walkthrough, documentation, and ongoing support.

Scheduling depends on project complexity and our current workload. Simple installations can often be scheduled within 1-2 weeks. Complex custom projects typically require 3-4 weeks advance scheduling. Fleet projects and extensive modifications may need 6-8 weeks lead time. Holiday seasons and spring/summer months are our busiest periods, so earlier scheduling is recommended during these times.

Please ensure your vehicle is clean inside and out, remove all personal belongings, have at least a quarter tank of fuel, and bring all keys and remote controls. If your project involves interior work, remove any aftermarket accessories or modifications we should be aware of. Inform us of any existing issues or recent repairs that might affect our work. We also recommend reviewing your insurance coverage for modifications.

While we understand your interest in the process, our workshop has safety protocols and insurance requirements that limit customer access during active installation work. However, we provide regular updates on progress and are happy to explain our work at appropriate intervals. For major milestones or completion, we encourage customer involvement and provide detailed walkthroughs of completed installations.

Yes, we provide competitive pricing for fleet modifications based on volume and project scope. Discounts typically apply to projects involving 5 or more vehicles with identical or similar modifications. Fleet pricing considers bulk component purchasing, installation efficiency, and project coordination benefits. We also offer flexible scheduling to minimize business disruption and can coordinate installations at your facility when appropriate.

Fleet project scheduling is carefully coordinated to minimize business impact. We can work on vehicles during off-hours, weekends, or scheduled maintenance periods. For large fleets, we can process multiple vehicles simultaneously or in phases. Mobile installation services help reduce vehicle downtime by bringing services to your location. We work with your operations team to develop schedules that maintain business continuity.

Absolutely. We frequently work with fleet management companies, dealerships, and maintenance providers to coordinate services. We can integrate with existing maintenance schedules, provide required documentation and reporting, and work within established vendor relationships. Our team understands fleet operations and can adapt our processes to align with your existing management systems and requirements.